Availability

Terms and Conditions, Please Read

1. Do-Not BBQ on the Balcony. There is a flagged area to the side of the van, Please make sure the BBQ is a safe distance from the van.

2. No Smoking in the Holiday Home, this includes leaning out of windows. in the event of smoke being detected or remains being seen, your bond will be withheld.

3. The holiday caravan may be used only for holiday purposes and must NOT be used for sleeping more than 6 persons. By exceeding the number of berths will void any caravan insurances and you will be evicted from your accommodation and any charges that occur invoiced to you.

4. The Hirer is responsible for the conduct of his/her guests and family and shall take steps to ensure that their behaviour does not cause a nuisance, inconvenience or disturbance to other occupiers or cause damage to property belonging to the Proprietor or such other occupiers.

5. The Hirer agrees to indemnify the Proprietor in respect of any damage caused to the Proprietor's property or to the property of third parties and against personal injury caused by the Hirer or members of the Hirer’s party. The hirer MUST give notification of any damage as soon as possible, if after your stay damage is reported upon inspection this may affect your £50 security bond, it is in your interest to notify the owner of any faulty or damaged items upon arrival.

6. The Hirer’s vehicle is parked entirely at his/her risk and the Proprietor is under no liability whatsoever in respect of any damage caused by or to the vehicle from whatever cause or for the loss or damage to articles left therein.

7. The Hirer will not permit or suffer anything to be done which would endanger any policies of insurance which the Proprietor has affected in respect of its business as caravan park proprietor.

8. All refuse or litter is to be deposited in the refuse bins provided and the area surrounding the caravan is to be kept in a clean and tidy condition, Please ensure when departing the caravan that it is left in a "Clean and Tidy State" surfaces wiped, carpets and floor cleaned and any kitchenware used is to be cleaned. Please ensure bins and the hoover are emptied before departure.

9. £50 non-refundable deposit is required to secure the requested holiday dates and caravan, the Full balance must be received 42 days before the holiday arrival date, failure to do so may impact on the agreed holiday cost and any applied discount. We reserve the right to cancel any booking if the balance is not paid 6 weeks before arrival date as per the cancellation policy contained within.

10. No commercial vehicles will be allowed on the park.

11. Please ensure that if you smoke any form of tobacco, that this is done outside with doors\windows closed and all waste is placed in Bins.

Cancellation Policy

12. If for any reason you cancel your holiday, The cancelation will be subject to our cancellation policy. There is a cancellation charge of 15% of the holiday cost and the £50 none refundable deposit will not be refunded. The hirer may wish to consider purchasing Travel\Holiday\Cancellation insurance (not available from the proprietor), This is highly recommended if any unforeseen events do occur in the lead up to your Holiday which lead you to cancel the booking.

12-1. The proprietor reserves the right to cancel any holiday without prior notice, if the proprietor cancels your holiday prior to arrival you will receive a full refund of any moneys already paid to the proprietor (no compensation fees will be paid). if your holiday is cancelled during your booked holiday dates due to a breach in terms and conditions, no money's will be refunded and additional charges may occur. If the Proprietor cancels your holiday due to a breach in the terms and conditions the cancellation policy charges apply.

If you have to cancel your holiday you must telephone us in the first instance and notify us in writing within 3 days of the telephone call.

In the event of cancellation, the following charges apply Plus 10% Admin Charge:
Length of Time before arrival - 62 days or more Cancellation Charge + Deposit
Length of Time before arrival - 62 to 29 days Cancellation Charge + 50% + Deposit of the total holiday cost
Length of Time before arrival - 28 days or less Cancellation Charge + 90% of the total holiday cost.

If we are able to re-let the caravan to a new family, we may at our discretion refund you minus the Cancellation + Admin Charge and the none refundable deposit, less any additional losses incurred in the process, including a Late Deal sale.

13. Bookings cannot be accepted from single sex parties, Group bookings requiring multiple caravans or parties of under 21 years old.

14. A ‘Cleaning & Damage Bond is required of £50 in addition to the holiday costs, if the caravan is found to be in reasonable condition with no damage after your departure a full refund of the bond will be issued within 14 days (under normal circumstances within 48 hours). Full Balance including the Bond is to be 42 Days before arrival.

15. We do supply pillows and quilts but we do not supply the following items, Bath Towels and Tea Towels. Quilt covers, Sheets and pillow cases can be provided by ourselves at a small cost of £20, Please specify at the time of booking, if you would prefer not to take this service, please ensure you take your own bedding items as bedding must be used! This is a condition on your Cleaning and Damage bond.

16. The Proprietor will not be liable to the Hirer nor his/her guests or any dependents for any injury or loss or damage to any property howsoever caused.

17. In the event of any breach of these terms and conditions by the Hirer the Proprietor shall be entitled to give the Hirer and his/her guests and/or family immediate notice to vacate the caravan and leave the park, and to charge any expenses incurred in doing so.

18. We do accept Pets in our holiday home but please be aware that it is unacceptable to allow pets on the Seating and Beds, we also request that any Pets are not left alone roaming the caravan, although we do allow pets to be left alone when secured in a pet cage. This is to stop pets barking at the caravan windows and causing disturbances for other holiday makers.

19. If for any reason you are not happy with the holiday home upon arrival or Damaged, Broken or Dirty items are seen, these "must" be reported immediately on your first day of occupancy! This is to ensure that the hirer is not held responsible for anything that is seen after the hirer has departed when the holiday home is cleaned, checked and inventoried. If anything is reported that requires immediate resolution, we must be given the opportunity to resolve the problems, you agree to give us 24 hours to resolve reported issues. if you do not accept the resolution we offer and decide to terminate your holiday, this must be done on the first day of occupancy and no refund will be given.

20. Arrival Time is Strictly from 4pm on your first day of occupancy, Departure time on the last day of occupancy is no later than 10am.

21. Any discounts given at the time of booking and subject to the balance being paid as per the agreed terms and Conditions, failure to pay the balance in accordance to the Terms and Conditions will result in any Discount being removed and the Full amount of the holiday costs being required. We reserve the right to cancel any booking if the balance is not paid 6 weeks before arrival as per the cancellation policy contained within.

22. Gas, Electricity and Water is included with the holiday cost although we do operate a fair usage policy, Please do not leave gas central Heating systems and Gas fires on permanently when you are not in the holiday accommodation as this is not considered as fair usage. If it is deemed that fair usage has been exceeded we reserve the right to deduct moneys from the security bond to cover additional gas usage.

23. You are also bound to the terms and conditions and rules of the holiday park you will be staying, please ensure you ask on arrival for this information.

24. If any of these terms and conditions are broken you agree that your personal details could be passed over to other private holiday home owners and you may find it difficult to book privately in the future.

25. Any provided facilities within or around the holiday home Including the Holiday resort facilities are subject to availability, for example Wi-Fi is provided in your holiday home free of charge but this is subject to the WiFi provider and is not gautanteed.

26. By agreeing the terms and conditions and submitting your personal details for your reservation you agree to also have these personal details shared with the holiday home owner.

27. Althought we not have a set payment plans we do require a payment (atleast £25) once evey 5 weeks.

These Terms and conditions are subject to change at the Proprietors Discretion.